[DogParkList] Re: RE: MacLoggerDX and Keyspan [Incident 020920-000000]

[Patrick Merat]

I have also logged a report but they seem to be as interested as Yaesu!!!

Patrick
ON4LFT

 
On Saturday, Sep 21, 2002, at 05:42AM, B. Scott Andersen <bsandersen@mac.com> wrote:

>I have filed a bug report with the malloc/free error messages
>from the console log. Anyone else who can conjure evidence or
>debugging information that might be helpful to Keyspan should
>probably collect it and forward it using their comments/help
>request forum.
>
>-- Scott
>
>--On Friday, September 20, 2002 9:50 PM -0400 Don Agro <dagro@dogparksoftware.com> wrote:
>
>> I'm sorry to say that this was Keyspan's response to my support  request...
>>
>> On Friday, September 20, 2002, at 07:09  PM, support@keyspan.com wrote:
>>
>>> Recently you requested personal assistance from our on-line support
>>> center. Below is a summary of your request and our response.
>>> We will assume your issue has been resolved if we do not hear from you
>>> within 336 hours.
>>> Thank you for allowing us to be of service to you.
>>>
>>>
>>> Subject
>>> ---------------------------------------------------------------
>>> A few of my customers (a very small percentage) are having problems
>>> with seri...
>>>
>>>
>>> Hello,
>>>
>>> At this time there are no know issue with our adapter in n OS X
>>> platform. I would like to suggest that you nake sure that you are
>>> running the the correct driver are OS X. Please visit our web site for
>>> the driver.
>>>
>>> http://www.keyspan.com/downloads/
>>>
>>> Customer (Don Agro) - 09/20/2002 05:29 AM
>>> A few of my customers (a very small percentage) are having problems
>>> with serial IO on the USA-19W under OS X (all versions) with several
>>> applications including my MacLoggerDX, are there any known driver
>>> conflicts that we should look for ?
>>>
>>>
>>> Question Reference #020920-000000
>>> ---------------------------------------------------------------
>>>             Product: High Speed USB Serial Adapter (USA-19W)
>>>            Category: Installation Issues
>>> Contact Information: dagro@dogparksoftware.com
>>>        Date Created: 09/20/2002 05:29 AM
>>>        Last Updated: 09/20/2002 04:09 PM
>>>              Status: Waiting
>>>         KSFAQNumber:
>>>    Operating System: Mac OS X
>>>
>>>
>>> If your issue remains unresolved, please update this question at
>>> http://keyspan.custhelp.com/cgi-bin/keyspan.cfg/php/enduser/
>>> acct_login.php?p_userid=dagro@dogparksoftware.com&p_next_page=myq_upd.p
>>> hp&p_refno=020920-000000&p_created=1032524963
>>
>>
>>
>> 73 Don Agro VE3VRW
>>
>> D o g   P a r k   S o f t w a r e   L t d .
>>
>> email: dagro@dogparksoftware.com
>>    www: http://www.dogparksoftware.com
>>
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>>
>>
>
>
>
>B. Scott Andersen    | "Magic is real, unless declared integer."
>bsandersen@mac.com   | -- The collected sayings of Wiz Zumwalt
>Acton, Massachusetts | Amateur Radio ==> ne1rd
>===========  GPG key fingerprint =============================
>2CA5 D271 985A 6C99 9ADD  781C 3A72 D51B 6DB5 1994
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