[meteorite-list] Credit where credit is more than due

[Jerry Flaherty]

Eric rules

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From: "Richard Kowalski" <damoclid at yahoo.com>
Sent: Monday, September 21, 2009 6:56 PM
To: "meteorite list" <meteorite-list at meteoritecentral.com>
Subject: [meteorite-list] Credit where credit is more than due

> I know that most businesses never hear anything but complaints, and I've 
> expressed my share on this list too.
>
> I just want to let everyone know of a dealer going above and beyond, WAY 
> above, and offer some praise here instead of complaint.
>
> I ordered a small slice of Gujba, just a couple of grams, for my type set 
> from Eric Twelker a short while ago. When it hadn't arrived, I inquired if 
> it had been sent and when, just to make sure it hadn't gotten lost in the 
> mail. He responded quickly that he was away but would check on it as soon 
> as he returned home. Finding he had made a mistake, he apologized that he 
> hadn't yet sent it and said it'd be on its way that day. That was on 
> Saturday.
>
> I just went out to the mailbox to find my slice already delivered with 
> $21+ postage on the envelope! I'm still shocked. Totally unexpected and in 
> my case, unnecessary. He could have sent it via normal 1st class mail and 
> I would have been happy with that, but he made the extra effort and loss 
> of profit to make a very small mistake in mind very much more than right.
>
> Eric's website
>
> http://www.meteoritemarket.com/mmhomef.htm
>
> --
> Richard Kowalski
> http://fullmoonphotography.net
> IMCA #1081
>
>
>
>
>
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