[DogParkList] Re: MacLoggerDX and Keyspan [Incident 020920-000000]

[Don Agro]

I'm sorry to say that this was Keyspan's response to my support  
request...

On Friday, September 20, 2002, at 07:09  PM, support@keyspan.com wrote:

> Recently you requested personal assistance from our on-line support
> center. Below is a summary of your request and our response.
> We will assume your issue has been resolved if we do not hear from you
> within 336 hours.
> Thank you for allowing us to be of service to you.
>
>
> Subject
> ---------------------------------------------------------------
> A few of my customers (a very small percentage) are having problems  
> with seri...
>
>
> Hello,
>
> At this time there are no know issue with our adapter in n OS X  
> platform. I would like to suggest that you nake sure that you are  
> running the the correct driver are OS X. Please visit our web site for  
> the driver.
>
> http://www.keyspan.com/downloads/
>
> Customer (Don Agro) - 09/20/2002 05:29 AM
> A few of my customers (a very small percentage) are having problems  
> with serial IO on the USA-19W under OS X (all versions) with several  
> applications including my MacLoggerDX, are there any known driver  
> conflicts that we should look for ?
>
>
> Question Reference #020920-000000
> ---------------------------------------------------------------
>             Product: High Speed USB Serial Adapter (USA-19W)
>            Category: Installation Issues
> Contact Information: dagro@dogparksoftware.com
>        Date Created: 09/20/2002 05:29 AM
>        Last Updated: 09/20/2002 04:09 PM
>              Status: Waiting
>         KSFAQNumber:
>    Operating System: Mac OS X
>
>
> If your issue remains unresolved, please update this question at
> http://keyspan.custhelp.com/cgi-bin/keyspan.cfg/php/enduser/ 
> acct_login.php?p_userid=dagro@dogparksoftware.com&p_next_page=myq_upd.p 
> hp&p_refno=020920-000000&p_created=1032524963



73 Don Agro VE3VRW

D o g   P a r k   S o f t w a r e   L t d .

email: dagro@dogparksoftware.com
   www: http://www.dogparksoftware.com