[meteorite-list] Does this rectify negative feedback?

[Carl Saconn]

The auctions do state " Australia Only ". Renege is spelled RENEGE not 
'renigged'. I agree with Mike!

----- Original Message ----- 
From: "Michael Farmer" <meteoritehunter at comcast.net>
To: "ROCKS ON FIRE" <meteorites at optushome.com.au>; 
<meteorite-list at meteoritecentral.com>
Sent: Monday, April 04, 2005 10:48 PM
Subject: Re: [meteorite-list] Does this rectify negative feedback?


> After reading that, you wonder why the entire world hates Americans.
> Steve, be a man and remove those feedbacks from him.
> Mike Farmer
> ----- Original Message ----- 
> From: "ROCKS ON FIRE" <meteorites at optushome.com.au>
> To: <meteorite-list at meteoritecentral.com>
> Sent: Monday, April 04, 2005 8:16 PM
> Subject: [meteorite-list] Does this rectify negative feedback?
>
>
>> Hello, Folks,
>>
>> may I ask your opinion:
>>
>> I listed 2 items (Haig irons) on ebay and forgot  to take out  Posts to 
>> Worldwide, leaving only  Posts to Australia, but mentioned in the 
>> describtion Sorry, Australia only!
>>
>> One wellknown meteorite collector/dealer from Chicago accquired both with 
>> Buy it now option and paid straight way for them via PayPal.
>>
>> Now I realised the mistake, as I do not have an export permit for this 
>> meteorite and wrote this gentleman an apologetic letter and refunded the 
>> money straight away.
>>
>> It hit me a bit hard when I got his reply (strange wordings, read below, 
>> if you want) and saw that he had given me 2 negative feedbacks for that.
>>
>> I always thought we are some sort of a family and would try to sort 
>> things out - I have tried!
>>
>> I would very much appreciate your honest opinion in this matter, as this 
>> is the very first negative feedback on our proud 1000+ positive record.
>> ( If you are bored you can go throught the correspondense following.)
>>
>> Thanks for your advise and
>>
>>
>> Best regards from DOWN-UNDER,
>>
>>
>> Norbert & Heike Kammel
>>    ROCKS ON FIRE
>>       IMCA #3420
>> www.rocksonfire.com <%3Fhttp://www.rocksonfire.com%3F>
>>
>>
>>
>> Dear Steve,
>>
>> I am very sorry that you are taking this mishap so hard.
>> I was always under the impression that you are a gentleman and would 
>> understand that we all are only human and can make mistakes.
>>
>> This was a honest listing mistake and my describtion also clearly stated 
>> "Sorry, Australia only!"  I do understand that this is not much comfort 
>> for you, and I can only offer you my humble apologies, and I am sorry to 
>> loosing you as a good customer. But I am also sorry to having you 
>> mistakenly categorised as collector-buddy and friend.
>> If you take a deep breeze and put yourself into my position, Would you 
>> take the risk for some $ 30 bucks to having the Fed's snooping through 
>> every corner of your property, getting dragged to court and being 
>> punished with a severe penalty? You don't seem to be so stupid, so I 
>> assume you will take my point.
>>
>> Yes, Steve, you paid straight away for these pieces via PayPal, which you 
>> always do and what I always appreciated. And I refunded you the money via 
>> PayPal straight away and asked you, if I can do anything for you, as I 
>> reckoned I would owe you one. I guess this straighten this out.
>>
>> I still have to obey to the law here in Australia, and if you are 
>> suggesting that the meteorite community in America bluntly can ignore the 
>> law over there, I believe you are very much mistaken. I am also sure that 
>> most Americans uphold the law.
>> I still believe that we can solve this little dispute between us. But if 
>> you prefer to put it onto the billboard, to the list or where ever, I 
>> can't stop you, feel free!
>>
>> At last: I will not take your expression of  "your phony selling 
>> technikes". For this you will give me an explanation and take it back.
>> If you want to do anything with eBay, that's fine with me, go ahead!
>>
>> I apologised to you for having made a honest mistake and thought you 
>> would take it as a gentleman.
>> But if you reckon that you are the only unfailable man in the world and 
>> that the law is only there when it suits you, when you cannot see a 
>> genuine mistake, Sorry, Mate, you then certainly lost me!
>>
>>
>> Best regards from DOWN-UNDER,
>>
>> Norbert & Heike Kammel
>>    ROCKS ON FIRE
>>       IMCA #3420
>> www.rocksonfire.com <%3Fhttp://www.rocksonfire.com%3F>
>>
>>
>>
>>
>>
>>
>> Steve Arnold, Chicago!!! wrote:
>>
>>>I am really pissed off at you for this.I legally paid for those 2 
>>>items.It
>>>was on ebay and that is legal purchaing.It does not matter where in this
>>>god forsaken world it is.And I REALLY DO NOT CARE FOR YOUR STUPID EXPORT
>>>LAW.We don't have that over in the greatest country in the world.I paid
>>>for those pieces legally and I should get them.I am going to file a
>>>grievance to ebay on your phony selling techniques.You do not see any
>>>other countrys with this stupid export laws.HOW STUPID CAN A COUNTRY
>>>BE???.Meteorites run thru the usa like water in a siv.I am sorry to do
>>>this norbert.But what you are doing is totally ILLEGAL by any means.You
>>>have lost me as a customer.I have never been treated so shabbaly as what
>>>you have done to me.And I am going to alert the meteorite community as to
>>>what you have done to me.I THOUGHT WE COULD WHEEL AND DEAL ON EBAY LIKE
>>>GENTLEMAN?Oh well,I guess not.I will get those piecess!!!!!!!!!!!!!!!!!!!
>>>
>>>
>>>                              steve arnold, usa,where meteorites flow
>>>freely!!
>>>--- ROCKS ON FIRE <meteorites at optushome.com.au> wrote:
>>>
>>>
>>>---------------------------------
>>>    Hi, Steve,
>>>
>>>I am terribly sorry to disappointing you, Mate.
>>>
>>>Unfortunately I did a mistake in not changing  on the ebay form Postto:
>>>Worldwide to  Australia only. I only stated in the describtion ' Sorry, 
>>>Australia only!'
>>>Haig is a meteorite I do not have permission to export it, and Iwould get
>>>into serious trouble as this would be a documented breach ofthe Movable
>>>Cultural Heritage Act.
>>>
>>>As much as I would like to send you this little pieces- I can't, and Iam
>>>really sorry, Steve! :'(
>>>So I am going to paypal you the money back to you, - and please forgiveme
>>>my stupidity!
>>>Also please let me know is I can do anything for you,- I owe youone!
>>>
>>>Hope we still stay friends! :-[
>>>
>>
>>
>>>
>>>Best regards from DOWN-UNDER,
>>>
>>>Norbert & Heike Kammel
>>>    ROCKS ON FIRE
>>>       IMCA #3420
>>>www.rocksonfire.com
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>>
>>
>>
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>
>
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